Frequently Asked Questions
Everything you need to know regarding decant sourcing, authenticity, atomizers, shipping, and personalization.
Yes, absolutely. Every single fragrance is 100% genuine and decanted directly from authentic retail presentation bottles into our custom glass atomizers with zero dilution, alteration, or compromise.
Our decants are prepared with extreme care and precision. We decant directly into clean, high-grade glass vials equipped with fine-mist spray atomizers, securely sealed and packaged in our signature boxes.
3ml Decant: ~37 sprays (approx. 1–2 weeks of testing)
5ml Decant: ~60 sprays (approx. 3–4 weeks of daily use)
10ml Decant: ~125 sprays (approx. 2 months of daily use)
When stored in a cool, dark environment away from direct sunlight, humidity, and extreme temperature fluctuations, our glass decants preserve their authentic scent profile and top/base notes for 2+ years.
Orders are processed within 1–2 business days and shipped exclusively via UPS across the US and Canada:
- United States: $8.99 Flat Rate (Free on orders $100+)
- Canada: $20.00 Flat Rate (Free on orders $150+)
Full UPS tracking is emailed as soon as your package is dispatched.
Personalization allows you to create a bespoke fragrance artifact:
- Individual Atomizer Monogram: $2.99 (up to 9 characters/symbols UV-printed on the vial)
- Discovery Set Monogram: $14.95 (one uniform text applied to all five 5ml atomizers)
- Curated Box Designs: Included free with every order (4 standard or 4 themed designs)
- Custom Top-Lid Image Upload: $9.99 (UV-cured directly onto the rigid box lid)
Personalized items are final sale except where damaged in transit or incorrectly personalized.
We offer a 14-day return window from the date of delivery for unused, unopened items in original packaging. Personalized items (custom atomizers, custom lid images) are strictly final sale unless damaged during shipment or personalized incorrectly. Please inspect your order upon delivery and report any transit damage within 48 hours to eaudecant2026@gmail.com.